Accessibility Policy

At TerraMedia we believe that a website should be accessible by as many users as possible, ideally, by all users. This includes compatibility across different browsers and operating systems as well as different platforms, such as mobile phones and PDA's. It also means ensuring that users with disabilities can access your website.

Below is an excerpt from the World Wide Web Consortium's Content Accessibility Guidelines:

For those unfamiliar with accessibility issues pertaining to web page design, consider that many users may be operating in contexts very different from your own:

  • They may not be able to see, hear, move, or may not be able to process some types of information easily or at all.
  • They may have difficulty reading or comprehending text.
  • They may not have or be able to use a keyboard or mouse.
  • They may have a text-only screen, a small screen, or a slow Internet connection.
  • They may not speak or understand fluently the language in which the document is written.
  • They may be in a situation where their eyes, ears, or hands are busy or interfered with (e.g., driving to work, working in a loud environment, etc.).
  • They may have an early version of a browser, a different browser entirely, a voice browser, or a different operating system.

There are three levels of priority in web content accessibility as defined by the World Wide Web Consortium:

Priority 1

A Web content developer must satisfy this checkpoint. Otherwise, one or more groups will find it impossible to access information in the document. Satisfying this checkpoint is a basic requirement for some groups to be able to use Web documents.

Priority 2

A Web content developer should satisfy this checkpoint. Otherwise, one or more groups will find it difficult to access information in the document. Satisfying this checkpoint will remove significant barriers to accessing Web documents.

Priority 3

A Web content developer may address this checkpoint. Otherwise, one or more groups will find it somewhat difficult to access information in the document. Satisfying this checkpoint will improve access to Web documents.

What do we do?

When we design websites, we ensure that Priority 1 guidelines are met and that the appropriate priority 2 and 3 guidelines are also met where the budget allows. Similarly, we run tests across different platforms, operating systems and browsers to ensure that your website works and is accessible on those platforms.

Our normal test suite includes:

  • Windows XP
  • Windows Vista
  • Windows 7
  • Mac OS X

With the browsers:

  • Microsoft Internet Explorer 7
  • Microsoft Internet Explorer 8
  • Mozilla Firefox - latest version
  • Google Chrome - latest version
  • Opera - latest version
  • Apple Safari - latest version

This suite covers the majority of users for most clients, however, we also have testing and accessibility options available for other browsers and platforms available by request* including:

  • Microsoft Internet Explorer 6**
  • Apple iPhone (Safari Mobile)
  • Microsoft Windows Mobile
  • Opera Mobile
  • Blackberry Browser
  • Symbian (Nokia) Browser
  • and many more...

Sources

*Accessibility options for these platforms and browsers will sometimes involve extra fees depending on the project.

**Microsoft Internet Explorer 6 accessibility will ALWAYS incur additional fees. This is because it is 9 years old and has been superceded twice. It simply does not support much of the functionality available in newer browsers and complies poorly with internet standards as defined by the World Wide Web Consortium. This means it often involves a great deal of additional work to ensure compatibility with this browser.