{"id":1166,"date":"2018-04-06T12:17:33","date_gmt":"2018-04-06T01:17:33","guid":{"rendered":"https:\/\/terramedia.com.au\/?page_id=1166"},"modified":"2024-05-03T16:42:56","modified_gmt":"2024-05-03T06:42:56","slug":"terms","status":"publish","type":"page","link":"https:\/\/terramedia.com.au\/terms\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"

General<\/h2>\n
    \n
  1. It is the customer\u2019s responsibility to keep TerraMedia up to date\u00a0with their contact details. If the customer fails in this it could\u00a0result in expiration of services.<\/li>\n
  2. TerraMedia reserves the right to refuse service and\/or access to its products and servers to anyone.<\/li>\n
  3. TerraMedia retains the right to restrict access to any areas or connections within its server or website environments, this includes and is not restricted to WordPress Admin Access, CPanel and FTP.<\/li>\n
  4. TerraMedia reserves the right to suspend or cancel a customer\u2019s\u00a0access to any or all services provided by TerraMedia when TerraMedia decides (at its absolute discretion) that the account has been\u00a0inappropriately used or otherwise abused.<\/li>\n
  5. Individual accounts are to be used by the account holder only.\u00a0Individual account holders are not permitted to sell, resell, store or\u00a0give away TerraMedia services to other parties.<\/li>\n
  6. All prices quoted are valid for 30 days only from the written quotation.<\/li>\n
  7. If TerraMedia does not receive your design brief within a 6 month\u00a0period from the date of order and deposit paid your account will be\u00a0suspended. Reopening your account incurs a $50AUD + GST admin fee. If your\u00a0account remains suspended for 6 months your account will be closed\u00a0completely and all money paid and work ordered will be forfeited.<\/li>\n
  8. During the design phase of your project, if you do not sign off\u00a0your design within a 6 month period, TerraMedia reserves the right to\u00a0suspend your account. Reopening your account incurs a $50AUD + GST admin\u00a0fee. If your account remains suspended for 6 months your account will\u00a0be closed completely and all money paid and work ordered will be\u00a0forfeited.<\/li>\n<\/ol>\n

    Cancellations & Refunds<\/h2>\n
      \n
    1. All deposits and fees paid are non-refundable after the\u00a0design brief is returned to TerraMedia or after 14 days has\u00a0elapsed since the date of deposit paid. Refunds will be less a\u00a0$80AUD+GST admin fee except where a 100% refund guarantee applies to an individual service.<\/li>\n
    2. Once the design work has been signed off prior to the website\u00a0build all fees are payable in due course, no cancellations will\u00a0be accepted and all services ordered must be paid for in full.<\/li>\n
    3. The usability, functionality and\/or limitations of the website or content management system is no reason for not\u00a0paying the balance of your website. If you require a particular\u00a0functionality please ensure this is communicated prior to purchase and TerraMedia can provide demos for you to trial.<\/li>\n
    4. Fees charged on a prepay basis are non-refundable.<\/li>\n
    5. If a customer contravenes the TerraMedia terms and conditions, TerraMedia reserves the right to terminate the service\u00a0immediately with no refund.<\/li>\n
    6. If TerraMedia is required to employ the services of a debt\u00a0collector to pursue any overdue balance payment, a $60AUD + GST fee\u00a0will be passed on to the customer and added to the customer’s invoice.<\/li>\n
    7. If the customer’s website has been terminated due to\u00a0cancellation, TerraMedia can reinstall the website within a\u00a012-month period at a cost of $195AUD + GST providing the client has a\u00a0back up of the website.<\/li>\n
    8. If the customer’s website has been terminated due to expiry, TerraMedia can reinstall the website within a 6-month period at a cost of $195AUD + GST if the client had an active maintenance or Web Shield package prior to expiry.<\/li>\n
    9. All cancellations must be requested in writing. Some services, including website management and paid advertising, require a signed cancellation form, which can be requested by emailing us. We require 30 days written notice.<\/li>\n<\/ol>\n

      Website Design & Support<\/h2>\n
        \n
      1. You will receive two website design concepts based on the design brief you\u00a0submit. You can request a reasonable number of changes to the concepts\u00a0until the design is to your satisfaction, approximately 2-3 revisions is common.<\/li>\n
      2. All websites will be delivered with blank pages and\/or a blank database, the customer is responsible for inserting copy, products and\/or images etc or contracting TerraMedia at an hourly rate to do so.<\/li>\n
      3. While you maintain full ownership of your content and design, some elements of the website designs may remain the copyright of TerraMedia or third-party developers. We can discuss this with you based on your specific website configuration.<\/li>\n
      4. In the event of you terminating your contract, you will be able to take full possession of your design and the content of your site; however, depending on the platform and plug-ins used, elements of the CMS software will remain on TerraMedia servers and you may need to purchase licences to use the CMS (or elements of) on another server.<\/li>\n
      5. During the design process, TerraMedia may purchase stock images for your website. These images are licensed for the design of the website only and cannot be used for any other purpose without ensuring they are correctly licensed.<\/li>\n
      6. If a new logo design has been ordered, this will need to be signed off before any website design is commenced.<\/li>\n
      7. Support, FAQs, manuals, and blog articles are available free of charge in each user account or on www.TerraMedia.com.au to assist customers to update their websites.<\/li>\n
      8. TerraMedia websites are self-managed and TerraMedia is not responsible for any copy, editing or updating of the client’s website unless a management or maintenance contract is in place. TerraMedia is under no obligation to do any work on your website unless contracted to do so.<\/li>\n
      9. TerraMedia has a business hours help desk available by phone or email 9 am-5 pm AEST. This service is provided to direct you to information to solve a single problem.<\/li>\n
      10. Each website account is allocated the standard relevant bandwidth\u00a0and disk space and any additional usage is an additional charge. TerraMedia will monitor your usage and if TerraMedia anticipates that\u00a0your website may require more bandwidth\/disk space your allocation will\u00a0be increased. Please see our hosting information for pricing. When\u00a0additional bandwidth\/disk space is purchased, the activation of the\u00a0disk space is provided as the website requires it up to the purchased\u00a0amount.<\/li>\n
      11. Each website is permitted to use server resources besides disk space and bandwidth without restriction subject to our fair use policy, including CPU, RAM and I\/O. Our fair use policy simply states that any website regularly exceeding 25% of an available server resource for more than 90 seconds at a time must upgrade to a server with dedicated resources so that they are not adversely affecting other customer websites. If this occurs, your account will be suspended to prevent adverse effects to other websites on the server. We will notify you if this is necessary.<\/li>\n
      12. Although TerraMedia monitors the bandwidth\/disk space usage of\u00a0the website, TerraMedia does not take responsibility for any website\u00a0going offline due to exceeding bandwidth or disk space.<\/li>\n
      13. On all TerraMedia-built websites, there is a built-in authorship link to the TerraMedia website. This link is located in the footer of the client\u2019s website and may not be removed.<\/li>\n
      14. TerraMedia does not allow any of the following content\u00a0or websites to be stored on its servers:\n
          \n
        1. Illegal material, including copyrighted works, commercial audio,\u00a0video, or music files, and any material of any type in violation of any\u00a0Federal, State or Local law or regulation anywhere in the world.<\/li>\n
        2. Scripts \u2013 any script that creates a load on the server will be removed.<\/li>\n
        3. Warez, including pirated software, ROMS, emulators, phreaking,\u00a0hacking, password cracking. IP spoofing, etc., and encrypting of any of\u00a0the above. Also includes any sites which provide \u2018links to\u2019or \u2018how\u00a0to\u2019 information about such material.<\/li>\n
        4. Adult material, including pornography, erotic images, or otherwise\u00a0lewd or obscene content of any type. In addition to this websites are\u00a0not allowed to link to this type of content. What constitutes \u2018adult\u00a0material\u2019 is entirely at the discretion of TerraMedia.<\/li>\n
        5. Websites that promote the sex service industry, which includes but is not limited to prostitution or ecdysiasm.<\/li>\n
        6. Customers agree to a twelve (12) month hosting contract, beginning upon the\u00a0date TerraMedia has designed, built and handed over the website (i.e.\u00a0the date when TerraMedia sends out the username and password).<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

          Website Financial Arrangements<\/h2>\n
            \n
          1. Cost of the TerraMedia website is a set price for design and build, then an ongoing hosting and support fee.<\/li>\n
          2. The deposit for website build and design is due with your order. The\u00a0balance is due when the website has been designed, built and\u00a0handed over to the customer (i.e. the date when TerraMedia sends out the\u00a0username and password).<\/li>\n
          3. The website 12-month hosting and support period begins on the day the website is handed over to the customer.<\/li>\n
          4. This agreement will automatically renew after the life of the contract has ended until cancelled in writing.<\/li>\n
          5. Although TerraMedia reserves the right to change prices of accounts\u00a0or services at any time, all pricing is guaranteed for the period of\u00a0prepayment.<\/li>\n
          6. Failure to pay the hosting and support fee on time may result in your website and emails being suspended.<\/li>\n<\/ol>\n

            Passing of Property<\/h2>\n

            Until the payment in full cleared funds is received by us for all supplied goods as well as other amounts owed to us:<\/p>\n

              \n
            1. Title and property of all goods remain vested in us and will not pass to you;<\/li>\n
            2. You must hold any goods as fiduciary bailee and our agent;<\/li>\n
            3. You must keep any goods separate from any other goods and have the labelling and packaging maintained<\/li>\n
            4. You hereby undertake for us to hold proceeds of any sale of goods on trust for us within a separate account, however failure to do so does not affect your obligations to deal with any proceeds effectively as our trustee<\/li>\n
            5. Without any notice, we may enter any premises in which we suspect the goods may be located and remove them, notwithstanding that they could have been attached to any goods not our property, and for this purpose you license us irrevocably to enter such premises and indemnify us holding us harmless against and from all claims, costs, actions or demands by any other party arising from any such action.<\/li>\n<\/ol>\n

              Domain Registration<\/h2>\n
                \n
              1. TerraMedia does not guarantee the\u00a0requested domain names are available or are able to be registered.\u00a0Accordingly, you should take no action in respect of your requested\u00a0domain name(s) until you have been notified that your requested domain\u00a0name has been registered.<\/li>\n
              2. It is the customers\u2019 responsibility to keep TerraMedia up-to-date with their contact details. If the customer fails in this they may not receive notifications of their domain name renewal and it could result in your website going offline if your domain name is not renewed in a timely manner.<\/li>\n
              3. If TerraMedia is managing the renewal of your domain name it will do its\u00a0best to renew the domain name on time. If for any unlikely reason this\u00a0doesn\u2019t happen, including human error, TerraMedia will not be held\u00a0responsible or liable for repurchasing the domain name.<\/li>\n<\/ol>\n

                Taxes<\/h2>\n
                  \n
                1. TerraMedia shall not be liable for any\u00a0taxes or other fees to be paid in accordance with or related to sales\u00a0made by the Customer using TerraMedia\u2019s server. The Customer agrees to\u00a0take full responsibility for all taxes and fees of any nature associated\u00a0with such products sold by the Customer.<\/li>\n
                2. For sales made by TerraMedia to the Customer, GST will be charged where the Customer resides in Australia.<\/li>\n<\/ol>\n

                  Graphic Design<\/h2>\n
                    \n
                  1. For logo design services clients will receive three or five design\u00a0concepts (depending on the package), by email based on the design\u00a0brief. Clients can request a reasonable number of changes to their\u00a0chosen concepts until the design is to their satisfaction, approx 2-3\u00a0rounds of changes are normal.<\/li>\n
                  2. Sign off: when the design is completed the client will receive the final graphic design files via email.<\/li>\n
                  3. Any further changes after sign off will need to be quoted and billed separately.<\/li>\n
                  4. All TerraMedia graphic designs remain the copyright of the client once hand over has been completed.<\/li>\n
                  5. TerraMedia provides the artwork in a print ready file for the\u00a0clients use. It is the clients responsibility to check all copy,\u00a0contact details, email, website addresses etc. Neither TerraMedia or the\u00a0designer will be held responsible legally or otherwise for any\u00a0undiscovered errors on approved artwork. This includes, but is not\u00a0limited to: Spelling, grammar, colour problems, typing errors or\u00a0oversights you have not located prior to printing. Please get your\u00a0printer to provide you with a printed proof and thoroughly check the\u00a0document and colours before printing.<\/li>\n
                  6. The deposit for graphic design work is due with order. The balance is due when the artwork has been signed off.<\/li>\n<\/ol>\n

                    Disclaimer<\/h2>\n
                      \n
                    1. TerraMedia and its parents, subsidiaries, affiliates, officers,\u00a0directors, shareholders, employees and agents, shall not be liable,\u00a0under any circumstances or legal theories whatsoever, for any loss of\u00a0business, profits or goodwill, loss of use or data, interruption of\u00a0business, or for any indirect, special, incidental or consequential\u00a0damages of any character, even if TerraMedia is aware of the risk of\u00a0such damages, that result in any way from the Customer\u2019s use or\u00a0inability to use the online services or the software, or that result\u00a0from errors, defects, omissions, delays in operation or transmission,\u00a0or any other failure of performance of the website, servers or the\u00a0software.<\/li>\n
                    2. TerraMedia makes no warranties or representations of any kind,\u00a0whether expressed or implied for the service it is providing. TerraMedia also disclaims any warranty of merchantability or fitness for\u00a0particular purpose and will not be responsible for any damages that may\u00a0be suffered by the Customer, including loss of data resulting from\u00a0delays, non-deliveries or service interruptions by any cause or errors\u00a0or omissions of the Customer.<\/li>\n
                    3. Use of any information obtained by way of TerraMedia is at the\u00a0Customer\u2019s own risk, and TerraMedia specifically denies any\u00a0responsibility for the accuracy or quality of information obtained\u00a0through its services and website.<\/li>\n
                    4. TerraMedia expressly limits its damages to the Customer for any\u00a0non-accessibility time or other down time to the pro-rata monthly\u00a0charge during the system unavailability. TerraMedia specifically denies\u00a0any responsibilities for any damages arising as a consequence of such\u00a0unavailability.<\/li>\n<\/ol>\n

                      Trademarks & Copyrights<\/h2>\n
                        \n
                      1. The Customer warrants that it has the right to use the applicable trademarks and copyrighted material provided to TerraMedia, if any.<\/li>\n<\/ol>\n

                        Hardware, Equipment & Software<\/h2>\n
                          \n
                        1. The Customer agrees that he or she has the necessary knowledge to\u00a0maintain the website. The Customer agrees that it is not\u00a0the responsibility of TerraMedia to provide this knowledge or customer\u00a0support outside of the defined service of the TerraMedia website support.<\/li>\n
                        2. The Customer is responsible for and must provide all telephone,\u00a0computer, hardware and software equipment and services necessary to\u00a0access TerraMedia websites. TerraMedia makes no representations,\u00a0warranties or assurances that the Customer\u2019s equipment will be\u00a0compatible with the TerraMedia service.<\/li>\n<\/ol>\n

                          Limited Liability<\/h2>\n
                            \n
                          1. The Customer expressly agrees that use of TerraMedia websites and\u00a0services is at the Customer\u2019s sole risk. Neither TerraMedia, nor its\u00a0employees, affiliates, agents, third party information providers,\u00a0merchants, licensors or the like, warrant that the TerraMedia service\u00a0will not be interrupted or error free; nor do they make any warranty as\u00a0to the results that may be obtained from the use of the service or as\u00a0to the accuracy, reliability or content of any information, service or\u00a0merchandise contained in or provided through the TerraMedia servers,\u00a0unless otherwise expressly stated in this agreement.<\/li>\n
                          2. Under no circumstances, including negligence, shall TerraMedia, its\u00a0officers, agents or anyone else involved in creating, producing or\u00a0distributing TerraMedia services be liable for any direct, indirect,\u00a0incidental, special or consequential damages that result from the use\u00a0of or inability to use the TerraMedia website services; or that results\u00a0from mistakes, omissions, interruptions, deletion of files, errors,\u00a0defects, delays in operation, or transmission or any failure of\u00a0performance, whether or not limited to acts of God, communication\u00a0failure, theft, destruction or unauthorised access to TerraMedia\u2019s\u00a0records, programs or services. The Customer hereby acknowledges that\u00a0this paragraph shall apply to all content on TerraMedia\u2019s servers.<\/li>\n
                          3. Notwithstanding the above, the Customer\u2019s exclusive remedies for all\u00a0damages, losses and causes of actions whether in contract, tort\u00a0including negligence or otherwise, shall not exceed the aggregate\u00a0dollar amount which the Customer paid during the term of this Agreement\u00a0and any reasonable legal fees and court costs.<\/li>\n<\/ol>\n

                            Lawful Purpose<\/h2>\n
                              \n
                            1. The Customer may only use TerraMedia servers for lawful purpose. Transmission of any material in violation of\u00a0any Federal, State or Local regulation is prohibited. This includes,\u00a0but is not limited to copyrighted material, material legally judged to\u00a0be threatening or obscene, pornographic, profane, or material protected \u00a0by trade secrets. This also includes links or any connection to such\u00a0materials.<\/li>\n<\/ol>\n

                              Indemnification<\/h2>\n
                                \n
                              1. The Customer agrees that it shall\u00a0defend, indemnify, save and hold TerraMedia harmless from any and all\u00a0demands, liabilities, losses, costs and claims, including reasonable
                                \nlegal fees, (\u201cLiabilities\u201d) asserted against TerraMedia, its\u00a0agents, its customers, servants officers and employees, that may arise\u00a0or result from any service provided or performed or agreed to be\u00a0performed or any product sold by the Customer, its agents, employees or\u00a0assigns. The Customer agrees to defend, indemnify and hold harmless TerraMedia against Liabilities arising out of:<\/p>\n
                                  \n
                                1. any injury to person or property caused by any products sold or otherwise distributed in connection with TerraMedia\u2019s server<\/li>\n
                                2. any material supplied by the Customer infringing or allegedly infringing on the proprietary rights of a third party<\/li>\n
                                3. copyright infringement<\/li>\n
                                4. any defective product which the Customer sold on the TerraMedia Server<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

                                  Governing Laws<\/h2>\n
                                    \n
                                  1. This agreement shall be governed in all\u00a0respects by the laws of New South Wales, Australia. The parties are to\u00a0irrevocably submit to the non-exclusive jurisdiction of the courts of\u00a0New South Wales, Australia.<\/li>\n<\/ol>\n

                                    Severability<\/h2>\n
                                      \n
                                    1. This agreement shall be governed in all\u00a0respects by the laws of New South Wales, Australia. The parties are to\u00a0irrevocably submit to the non-exclusive jurisdiction of the courts of\u00a0New South Wales, Australia.<\/li>\n<\/ol>\n

                                      Contract Revisions<\/h2>\n
                                        \n
                                      1. Revisions to this Contract will be\u00a0applicable to previous Contracts. Revisions will be considered agreed to\u00a0by the Customer on renewal of TerraMedia, services as specified in\u00a0Section I. Financial Arrangements.<\/li>\n<\/ol>\n

                                        Transfer<\/h2>\n
                                          \n
                                        1. The Customer may not transfer this agreement without the written consent of TerraMedia.<\/li>\n
                                        2. TerraMedia websites can be transferred away from TerraMedia servers, but it is not recommended as some services rely on specific server configurations that may not be comparable on all service providers.<\/li>\n
                                        3. Failure of the Customer to notify TerraMedia in writing of a website server transfer may result in ongoing charges as services automatically renew.<\/li>\n
                                        4. The Customer will not hold responsible for any website failures as a result of a server transfer away from TerraMedia servers.<\/li>\n
                                        5. Domain names will always remain the property of the Customer.<\/li>\n
                                        6. This Agreement constitutes the entire\u00a0understanding of the parties. Any changes or modifications to this\u00a0Contract thereto are agreed to by both parties upon renewal of services.<\/li>\n<\/ol>\n

                                          Pricing Policy<\/h2>\n
                                            \n
                                          1. All of our prices are in Australian dollars (AUD) unless explicitly stated otherwise.<\/li>\n<\/ol>\n

                                            Privacy Policy<\/h2>\n
                                              \n
                                            1. TerraMedia is dedicated to keeping your details private. Any information we\u00a0collect in relation to you is kept strictly secured. We do not pass on, sell\u00a0or swap any of your personal details with anyone. We use this information to\u00a0identify your orders and to personalise your shopping experience with us. TerraMedia may use cookies. Please see our full privacy policy<\/a> for more information.<\/li>\n<\/ol>\n

                                              Security Policy<\/h2>\n
                                                \n
                                              1. When purchasing from TerraMedia your financial details are passed through a\u00a0secure server using the latest 128-bit SSL (secure sockets layer) encryption\u00a0technology. 128-bit SSL encryption is the current industry standard. If you\u00a0have any questions regarding our security policy, please contact our\u00a0customer support team \u2013 info@terramedia.com.au.<\/li>\n<\/ol>\n

                                                Unlimited Guarantee Fair Use Policy<\/h2>\n
                                                  \n
                                                1. Website Unlimited Guarantee\n
                                                    \n
                                                  1. Fair use policy:<\/strong> The intention of the Unlimited Guarantee is to support small business and offer great value and a hassle-free website experience. If we feel that anyone is engaging in this offer with the intent to exploit it and is using the service excessively above and beyond normal use we reserve the right to limit the services. A definition of each service and its fair use is below.<\/li>\n
                                                  2. Unlimited design revisions:<\/strong> We consider fair use to be less than 20 design revisions prior to signing off (4 times our client average). Design revisions after sign-off are billed by the hour.<\/li>\n
                                                  3. Unlimited web pages:<\/strong> We consider fair use to be as many as you like provided you are managing these pages. If you require TerraMedia to create, implement or manage these pages it is billed by the hour.<\/li>\n
                                                  4. Unlimited products:<\/strong> We consider fair use to be as many as you like provided you are managing these products. If you require TerraMedia to create, implement or manage these products it is billed by the hour.<\/li>\n
                                                  5. Unlimited hosting:<\/strong> We consider fair use to be data and bandwidth used in the normal operation of your website and email accounts. Data and bandwidth used for other purposes, for example, backups, off-site image hosting, or filesharing is not considered fair use and is a breach of your hosting agreement.\u00a0While we don’t actively limit CPU, memory, or other server resources in this package, there are hardware limits and websites exceeding 25% or more of system resources for longer than 90 seconds may be required to upgrade to a specialised hosting environment.<\/li>\n
                                                  6. Unlimited support:<\/strong> Available Monday to Friday 9am \u2013 5pm EST and refers to the support team providing assistance and directing clients in the management of their website. Support is provided very generously to assist clients. However, TerraMedia reserves the right to decide what is fair use.<\/li>\n
                                                  7. Unlimited email accounts and forwarders:<\/strong> We consider fair use to be less than 20 email accounts (7 times the average usage) and 50 forwarders (15 times the average usage)<\/li>\n<\/ol>\n<\/li>\n
                                                  8. Web Shield Unlimited Guarantee\n
                                                      \n
                                                    1. Fair use policy:<\/strong> The intention of the Unlimited Guarantee is to support small business and offer great value and a hassle-free website experience. If we feel that anyone is engaging in this offer with the intent to exploit it and is using the service excessively above and beyond normal use we reserve the right to limit the services. A definition of each service and its fair use is below.<\/li>\n
                                                    2. Unlimited posts and pages:<\/strong> We consider fair use to be as many as exist in the reasonable course of your website growth.<\/li>\n
                                                    3. Unlimited backup size:<\/strong> We consider fair use to be data and bandwidth used in the normal operation of your website. Data used for other purposes, for example, backups, off-site image hosting, or filesharing is not considered fair use and will not be backed up.<\/li>\n
                                                    4. Unlimited support:<\/strong> Available Monday to Friday 9am \u2013 5pm EST and refers to the support team providing assistance and directing clients in relation to malware and their Web Shield service. Support is provided very generously to assist clients. However, TerraMedia reserves the right to decide what is fair use.<\/li>\n<\/ol>\n<\/li>\n
                                                    5. Unlimited Hosting Guarantee\n
                                                        \n
                                                      1. Fair use policy:<\/strong> The intention of the Unlimited Guarantee is to support small business and offer great value and a hassle-free website experience. If we feel that anyone is engaging in this offer with the intent to exploit it and is using the service excessively above and beyond normal use we reserve the right to limit the services. A definition of each service and its fair use is below.<\/li>\n
                                                      2. Unlimited storage:<\/strong> We consider fair use to be storage for the legitimate use of your website. Files not associated with your website are not considered fair use and may be removed without notice.<\/li>\n
                                                      3. Unlimited bandwidth:<\/strong> We consider fair use to be bandwidth for the legitimate use of your website. Bandwidth associated with non-website related files is not considered fair use, and may result in account suspension.<\/li>\n
                                                      4. CPU usage:<\/strong>\u00a0We allow a maximum of 25% CPU usage. You may use more CPU on a burst basis, but you must not continuously exceed this limit. You may exceed this limit for no longer than 90 seconds. This limit is enforced per hosting account. It is unlikely that you will hit the 25% CPU usage for 90 seconds at a time\u00a0unless your site is script intensive and requires more processing. If you exceed this limit for 90 seconds or more, your account will be suspended until you have made changes to address the issue.<\/li>\n
                                                      5. Inode usage:<\/strong>\u00a0Inodes store information about the files on your account and so the number of inodes represents the number of files on your hosting account. We consider fair use to be less than 100,000 inodes. You may exceed this, however, your hosting account will no longer be included in our weekly backup schedule and should you reach 250,000 inodes, you will be required to upgrade your account.<\/li>\n
                                                      6. Process usage:<\/strong>\u00a0We consider 25 simultaneous processes to be fair use. As they start and end\u00a0rapidly it is unlikely most websites will hit this limit except for very high traffic websites.<\/li>\n
                                                      7. MySQL connection limits:<\/strong> We consider 25 simultaneous database connections to be fair use. As they start and end rapidly it is unlikely most websites will hit this limit except for very high traffic websites.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

                                                        General It is the customer\u2019s responsibility to keep TerraMedia up to date\u00a0with their contact details. If the customer fails in this it could\u00a0result in expiration of services. TerraMedia reserves the right to refuse service and\/or access to its products and servers to anyone. TerraMedia retains the right to restrict access to any areas or connections … Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_wordproof_timestamp":false},"_links":{"self":[{"href":"https:\/\/terramedia.com.au\/wp-json\/wp\/v2\/pages\/1166"}],"collection":[{"href":"https:\/\/terramedia.com.au\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/terramedia.com.au\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/terramedia.com.au\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/terramedia.com.au\/wp-json\/wp\/v2\/comments?post=1166"}],"version-history":[{"count":1,"href":"https:\/\/terramedia.com.au\/wp-json\/wp\/v2\/pages\/1166\/revisions"}],"predecessor-version":[{"id":11443,"href":"https:\/\/terramedia.com.au\/wp-json\/wp\/v2\/pages\/1166\/revisions\/11443"}],"wp:attachment":[{"href":"https:\/\/terramedia.com.au\/wp-json\/wp\/v2\/media?parent=1166"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}